Is AliExpress safe, legal and reliable for shopping?

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Is AliExpress safe? is it legal? How to Dropship from AliExpress? Such questions are quite common. In this article, I’ll try to answer them.

What is AliExpress?

  AliExpress is an online retail giant that is located in China and owned by the multinational technology company Alibaba group. AliExpress offers business-to-business (B2B) and business-to-consumer (B2C) sales services.
It connects consumers with sellers that are mostly located in China and Singapore. Their easy-to-use website comes in 11 universal languages so that buyers from all over the world can easily use and buy the products they want.
Currently, these languages are
• French
• English
• Indonesian
• Italian
• German
• Russian
• Portuguese
• Polish
• Turkish
• Dutch
• Spanish
  Improvements are in work to diversify their site so that more users can easily get access to products.
  AliExpress provides local businesses a boost by providing them a platform that connects them to a world outside of China. Instead of just having Chinese customers, these small or large-scale businesses now have an external market as well. This not only promotes Chinese business but also generates revenue and jobs.
  From wholesale businesses to individual shoppers, AliExpress offers anything and everything you can possibly think of! From large container-turns-home to weird gadgets that make life easier.

is aliexpress legit

Is AliExpress Legit?

Several questions that come to mind while using AliExpress are whether it is legit or not? Is AliExpress Safe? Or Is AliExpress good or not?
 Alibaba Group, which owns AliExpress, is a publicly traded company on the New York Stock Exchange (NYSE), making it a legitimate and established entity. AliExpress, as one of its subsidiaries, is a legitimate online marketplace.

There are three main reasons why some people might question the legitimacy of AliExpress:

  1. Unrealistic Buyer Expectations: Some buyers have unrealistic expectations about what they can get for the price they pay on AliExpress.
  2. Poor Seller Service: There are sellers on AliExpress with inadequate customer service or product quality, which can lead to doubts about the platform’s legitimacy.
  3. Strict Product Demands by Buyers: Some buyers have very high standards and demanding requirements for the products they purchase, which can make them question the authenticity of the offerings on AliExpress.

  Even then it depends on the shopper. When you think you like a product and that it suits your need, before adding it to your cart look at the seller of the product.
AliExpress offers various features that allow you to scrutinize and check the authenticity of a seller.
We’ll mention several steps that you can follow yourself to check whether a seller is reliable or not.

Aliexpress Reviews Online

Gathering reviews from multiple feedback websites, it’s evident that a majority of buyers are dissatisfied with AliExpress. The primary issue are centered around extended delivery times, payment security issues, and customer service problems.

Review SiteScoreTotal Reviews
trustpilot review for aliexpress
sitejabber review for aliexpress
reviews for aliexpress

Is AliExpress Safe and Reliable?

AliExpress is extremely safe and reliable. Even small-scale businesses are genuine and try their best to provide you best offers, products, and experiences.
If you have any queries you can simply contact the seller through the AliExpress app. The seller will get back to you within a day! If you want more detailed info regarding your product’s size, color, quality, shipping or anything just type your question and hit send!
If you don’t receive your product within the specified time limit AliExpress even offers a complete or partial refund! Most retail giants don’t usually offer such compensations. Even if they do there is a long process that you need to complete and even then there is no guarantee you will get your money back!
Hence AliExpress is quite reliable and safe. Just do your research look at the prices, reviews, and ratings of brands and sellers before placing an order.

Aliexpress Buyer Protection

AliExpress provides a buyer protection policy, ensuring a refund if you haven’t received your package or if there are anomalies in the delivery confirmation.

you can read more about Aliexpress Buyer Protection

Aliexpress Buyer Protection
Aliexpress Buyer Protection

Is your privacy safe with AliExpress?

Because you need to shop on the platform, you have to submit your personal information.AliExpress’s privacy policy states that they do not store, sell, share, rent, or lease personally identifiable information to third parties.

AliExpress Privacy Policy
AliExpress Privacy Policy
AliExpress Privacy Policy 2
AliExpress Privacy Policy 2

Read more about AliExpress Privacy Policy

If you're concerned about your privacy being compromised, I recommend using a pseudonym and a virtual phone number to protect your personal information.

Why is aliexpress so cheap?

When browsing products on AliExpress, you’ll often come across very low-priced items, which can be attributed to several possibilities:

New buyer deal

AliExpress offers significant discounts for new buyers.

aliexpress deal
aliexpress deal

Buy from factory

Some products are sold directly by manufacturers, eliminating middlemen and reducing costs.One characteristic of these products is that they have no brand and no packaging.

Using economical shipping methods.

Many sellers adopt a low-price strategy to gain a competitive edge, which often involves using inexpensive shipping methods. This approach typically results in longer delivery times, around 30 days or more, and may not provide package tracking information.


Not recommended to use economy shipping methods.the delivery time will more than 30 days and can't track package

Different materials.

Some products may appear similar on the outside, but in reality, they might have cut corners, such as reducing weight, simplifying packaging, or offering fewer features.

How to safely shop on AliExpress and avoid being scammed

Number of Sold Units

  The first step you need to follow is checking the number of orders. This is the number of products sold. If it’s in several thousand then you can further proceed to the next step!
  If however, the number of orders is very low then be very cautious. It doesn’t mean that the buyer is a fraud! Check the seller page. Maybe the seller is good but that specific product wasn’t sold that much.
  What you need to do is check the seller ratings and the other products sold by the page. If these products are sold in large amounts and have good reviews then you are good to go! Place the order!

Top Brand Logo

Another thing to look for is the top brand badge. AliExpress only offers top brand logos to sellers that are directly selling products and are authorized. These are China’s leading brands and sell products that are top-quality with high ratings.

They even offer warranties and the best return policy if there is something wrong with the parcel.

is aliexpress safe

Reviews and Pictures

The next thing to look for when you have selected a product is to check the reviews. In fact, this is the best way to check a product.
AliExpress allows buyers to leave reviews with pictures. Buyers can also leave reviews after 1, 2 or 3 months of usage. Check the images that people have posted. If you like it then add the product!
If a product has mostly bad reviews we suggest that you look for a different one. Oftentimes products have reviews such as ‘never received’, ‘poor quality’, or ‘money returned’. Keep an eye out for such reviews!

Use reliable payment methods.

Use PayPal or credit card for payment during checkout.When you encounter issues during the purchasing process, if it’s the seller’s responsibility, you can try filing a dispute with PayPal or contacting your bank for assistance.They typically protect your rights as long as you have sufficient evidence.

aliexpress PayPal payment
aliexpress PayPal payment

7 Tips for Choosing a right Supplier on AliExpress

When you’re shopping on AliExpress, it’s important to choose a reputable seller. After all, you want to be sure that you’re getting what you paid for—and that you’re not going to be scammed.

Here are a few tips for choosing a reputable seller:

Check the seller’s ratings and reviews.

Look for sellers who have a lot of positive ratings and reviews. This is a good indication that they’re trustworthy and reliable.


aliexpress supplier rate

Check with the seller to make sure it is in stock

When you choose a product that has no transaction history and no reviews, you’d better check with the seller if the piece is in stock, otherwise they will probably not be able to ship it after you place your order.

Do not pursue too low prices

Some sellers on aliexpress are likely to have very low prices for their products. If the price is much lower than other sellers, then you need to be aware that he may be making up for the cost elsewhere, such as later delivery and worse packaging.

In short, don’t buy a product that is too low priced and you will have a very bad shopping experience.

Check the store name

Your best choice is the official store. for example XXX official store.

don’t choose Shopxxx Store.They don’t even have time to take their own name, and don’t expect them to be able to provide quality customer service.

shop store

Check the store establishment time

If the store has been open for more than 3 years, then at least it means that it is trustworthy and this store is their business, not a part-time job.years

Check if the seller’s store is beautiful

If a seller’s store design takes a lot of time and is designed to look good, then this can show that this seller spends a lot of time on this store, so he will be equally responsible to his customers.

If a seller’s store has not been designed and just uses plain typography, then he may have other businesses that he may not be able to fully provide a good service.

aliexpress store

Analyzing Reviews From Buyers

The best way to know if a seller is reputable or not is by analyzing reviews from buyers. Look for patterns in the reviews and see what people are saying about the seller. Are they generally positive? Negative? Do they seem fake?

Here are some things to look out for:

– Are the reviews recent?

– Are there a lot of reviews?

– Do the reviews seem real?

– Do the reviewers have pictures?

– What are people saying about the seller?

If you can’t find any reviews or if the seller only has a few, that’s not necessarily a bad thing. It could just mean that the seller is new. However, you should be wary of sellers with only a few reviews and proceed with caution.

Pros and Cons Buy from Aliexpress

Pros of Buying from AliExpress

Buying from AliExpress has many benefits these are
• You get extremely cheap products even with the shipping costs. Compared with your local market products on AliExpress are 2-3 dollars cheaper!
• Shoppers can find millions of products under one site. No need to open a hundred tabs! You can find electronics, clothes, makeup, home appliances, tools, and pet stuff all under AliExpress!
• AliExpress offers hundreds of similar products. Let’s say you want to buy earbuds. AliExpress offers tons of earbuds from different brands. You can easily compare the best earbuds and select the ones that you need!
• No need to worry about a product being sold out. If one seller’s sold out some other seller will be selling the same product.
• AliExpress offers different shipping options. If you want your product fast just select the DHL or FedEx options. You will however need to pay more for these.
• The AliExpress standard shipping is very cheap
• Most small products have free shipping!
• AliExpress regularly offers its consumers coupons and discounts!
• The loyalty rewards are extremely good!
• Products not available in your country can be easily found on AliExpress.

Cons of Buying from AliExpress

  • -New users can often get duped into buying from sellers that do not have good ratings
  • -The standard shipping takes around 25-35 days. Which can be annoying for some users.
  • -Oftentimes the seller ships the product from the warehouse but the parcel gets lost in transit.
  • -The parcel received by buyers can get damaged.
  • -Some extremely cheap products can be of poor quality.
  • -The local post office can keep the parcel from AliExpress. This mostly happens to large-sized electronic devices such as phones. India even banned AliExpress.
  • -You may receive a product that is different from the image shown.

How Long does it Take for AliExpress to Ship?

AliExpress provides its users with different shipping options. It depends on the user what type of shipping they go for.
Different products come with different shipping options. Small-sized parcels that are cheap usually only offer the Standard Shipping or China Post Registered Mail, which takes 35 to 40 days. Plus these shipping options are free.
Expensive and large products, electronics, or clothes offer standard, China Post Registered Mail, DHL, FedEx, or UPS Expedited shipping options. Through these, you can easily get your parcel within 15-22 or 14-23 days.
Certain shipping options also offer tracking. This way you can easily track your parcel. This shipping is best for expensive products. However, you will have to pay around an additional 20 to 70 dollars.

The following table lists the delivery times for the most commonly used modes of ship

Shipping methodDelivery timeTrackNotes
Cainiao Super Economy Global35-55 daysno
AliExpress Saver Shipping15-30 daysyes
AliExpress Standard Shipping16-35 daysyes
Cainiao Consolidation15-23 daysyessend to United Arab Emirates & Saudi Arabia
ePacket15-20 daysyes
AliExpress Premium Shippingaround 15 daysyesAverage delivery time in major countries is 15 days
Expressaround 7 daysyesFedEx,UPS,DHL and so on

How to Get Faster Shipping on AliExpress?

Choose products that have stock available in your country.

For instance, if the goods are in a U.S. warehouse, the delivery time is often quite fast.

you can read more about :
Tips to Finding AliExpress Sellers With US Warehouses

Select a faster shipping method

Choosing a faster shipping method will indeed reduce delivery time, but it may require an additional payment for shipping fees.

Choose sellers have the Least Processing Time

Exactly, choosing sellers with the shortest processing time can help expedite your order.When you shop on AliExpress, you can see the estimated processing time for each product listed by different sellers. Processing time refers to the duration it takes for the seller to prepare your order before it’s shipped. Sellers with the shortest processing time typically send out orders faster than those with longer processing times.

shipping speed
shipping speed

you can read more about 
How to get faster on aliexpress

How to Dropship from AliExpress?

  Dropshipping is a process in which a store does not keep the product it is selling. Once they receive an order for such products they purchase them from a third-party supplier and then ship the parcel.
Dropshipping can be beneficial for sellers as they don’t require a warehouse or store for products. They simply buy at the time of order and ship the package once they receive it from the third-party seller.
You can easily drop ship from suppliers using AliExpress. Simply look for sellers that have good ratings and reviews on AliExpress. First, start on a small scale once you get the hang of the workings of dropshipping you can start from there! about dropshipping you can read this is dropshipping worth it in 2023?

FAQ for is aliexpress safe

AliExpress is a legitimate online shopping platform. It is a part of the Alibaba Group, headquartered in China, and has been operating globally for many years.


The sellers are from China, and some products are available in U.S. or European warehouses.

You can trust AliExpress, but you need to choose your suppliers carefully and weed out bad sellers.


AliExpress is a legitimate platform, but caution is needed during the buying process. First, avoid having overly high expectations for low-priced products, as the saying goes, “the higher the expectations, the greater the disappointment.” Second, carefully select suppliers, choosing those who have demonstrated good performance in various aspects. Finally, after making a purchase, regularly check your order status and, if issues arise, promptly contact the seller or AliExpress support.

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