Wondering how to track your package from China? This guide to China Post office tracking is here to help. Simply enter your tracking number on the China Post website for real-time updates. You’ll also learn about tracking statuses, different tracking numbers, tips for efficient tracking and china post alternatives.
Key Takeaways
Tracking a China Post package requires the unique tracking number provided by the sender, which can be entered on the official China Post website for updates.
China Post tracking numbers vary by service type, with different formats indicating the nature of the shipment, enabling better tracking of packages.
Common issues with China Post tracking include potential delays in updates and the importance of entering the correct tracking number to avoid confusion.
Understanding China Post Office Tracking
China Post, officially known as China Post Group Corporation, is the national postal service provider in China. As a state-owned entity, it offers a broad range of services, including mail delivery, postal remittance, express delivery, and logistics. China Post also offers postal financial services, highlighting its role in providing various financial services alongside traditional postal services. Anyone shipping or receiving goods from China should be familiar with how China Post tracking works.
Tracking a China Post package is straightforward, but it requires the china post tracking number. This number, provided by the sender, is your key to unlocking the journey of your parcel. You can use this number on the China Post platform or authorized tracking tools to get real-time updates on your shipment’s status.
With China Post being widely used for shipping goods purchased on platforms like Aliexpress and eBay, tracking is indispensable. It’s a free service that provides visibility and control over your shipments, ensuring that both senders and recipients can monitor the progress of their parcels and anticipate delivery times accurately.
China Post Service Types
China Post offers a range of international mail delivery services, including Small Parcels and EMS, highlighting the advantages and disadvantages of using these services compared to other international postal services.
China Post offers various services tailored to meet the needs of both individual and commercial shippers. These services include:
Air Mail: A cost-effective solution for sending lightweight parcels, with tracking updates at key points such as departure from sorting centers and arrival at international airports.
Registered Mail: Ideal for sending important or valuable items, providing additional security measures, such as requiring a signature upon delivery.
Surface Mail: An economical option for shipping larger or bulkier items, with longer delivery times, typically ranging from 30 to 60 days.
China Post EMS (Express Mail Service): A premium express service for faster deliveries, supported by global postal networks, delivering to over 220 countries.
How to Track China Post Package
Visit the official China Post website and enter your tracking number in the designated field to track China Post packages. This will provide you with the latest updates on your package’s location and status. The website is user-friendly and offers a detailed breakdown of each step your package goes through from dispatch to delivery.
For more detailed tracking information or if you encounter any issues, China Post’s official website offers comprehensive support and additional resources. By using these tools, you can stay informed about your package’s journey, from the moment it leaves the sender’s hands to its final delivery at your doorstep.
Tracking Number Format
China Post tracking numbers come in various formats, depending on the type of service or parcel being sent. Typically, a China Post tracking number consists of 13 characters, starting with two letters, followed by nine digits, and ending with “CN” for mainland China or “HK” for Hong Kong. For example, a tracking number for registered mail might look like “RA123456789CN”. Understanding these formats is essential for accurately tracking your shipments and ensuring you are using the correct tracking number for your specific service type.
5 Best Websites to Track Your China Post Package
- 17TRACK – anyone can use it , some free
- aftership – anyone can use it , free
- parcelsapp
- ordertracker
- trackingmore – this is for seller
Enter the tracking number on these websites to track your package status information.
Each tracking website offers unique features to help you monitor your package’s journey.
It is free for individuals to use and they provide tracking service solutions for sellers
Types of China Post Tracking Numbers
China Post assigns a unique tracking number to every registered package, adhering to the Universal Postal Union’s S10 standard. These tracking numbers come in various formats, each indicating different types of services and package sizes. Familiarity with these formats can enhance your ability to track shipments.
China Post registered mail provides additional security and tracking features for important shipments.
For registered mail, the tracking number formats typically consist of 13 characters, starting with ‘R’, followed by another letter, nine digits, and ending with ‘CN’. This format is used for registered small parcels as well, ensuring that each package can be tracked through every stage of its journey.
Other types of tracking numbers include those for China Post Ordinary Packet Plus, which can either be nine digits long or follow a 13-character format beginning with ‘U’ and ending with ‘CN’. For larger packages, the tracking number starts with ‘CP’, contains nine digits, and ends with ‘CN’. Understanding these formats ensures you can accurately track any China Post package you receive.
Tracking Status Explanations
As your package travels through the China Post system, it will pass through various tracking statuses. These statuses provide insights into the current location and condition of your shipment. Common statuses include ‘In Transit’, ‘Dispatched’, and ‘Arrived at Destination Country’.
Understanding each China Post tracking status can help you better anticipate your package’s delivery.
Each stage represents a different phase of the delivery process, helping you understand your package’s current status.
In Transit
When a China Post shipment is marked ‘In Transit’, it signifies that the package is actively moving along its delivery route. This status indicates that the package has left the origin country and is en route to the destination. During this phase, the package may travel through various hubs and transit points, and updates might not be immediate.
The ‘In Transit’ status typically indicates progress. Patience is necessary, however, as international shipments may face delays due to customs and other logistical hurdles.
Knowing this status helps set realistic delivery expectations and reduces anxiety about your shipment’s whereabouts.
Dispatched
The ‘Dispatched’ status means that your package has left the previous processing center and is on its way to the next hub or the export port. This step is crucial as it indicates that the package is moving closer to its final destination. Once dispatched, the delivery office time can be influenced by various factors, including the efficiency of the postal services in both the origin and destination countries.
During this phase, your package might be handed over to different couriers or transport methods, such as air or surface mail. Each transition can affect the tracking updates you receive, so monitoring the tracking number for the latest information is crucial.
Being aware of the ‘Dispatched’ status keeps you informed about key milestones in your package’s journey.
Arrived at Destination Country
When a package’s tracking status changes to ‘Arrived at Destination Country’, it means that the shipment has reached the postal network of the destination country and is now under their jurisdiction. This is a significant milestone as it indicates that the package is nearing its final delivery phase.
At this point, the package will go through customs clearance before being handed over to the local postal service for final postal express delivery. This status is significant for identifying potential delays since customs processing times can vary.
Once the package clears customs, it typically moves quickly through the local postal network, and you can expect delivery soon.
Delivery Methods and Their Impact on Tracking
China Post offers various delivery methods, each influencing the tracking visibility and delivery times of your packages. These methods include Air Parcel, Surface Air Lift (SAL) Parcel, and Surface Parcel, each with its own set of characteristics and timelines. Choosing the right method depends on your need for speed and tracking detail.
China Post delivery time can vary based on the chosen shipping method and destination.
Air Parcel is the fastest option, with delivery times ranging from 5 to 30 days, depending on the destination. This method provides the most frequent tracking updates, ensuring you stay informed about your package’s journey. For example, delivery times to neighboring countries can be as short as 5 to 10 days, while South America might take 10 to 20 days and European and American countries around 7 to 15 days.
Surface Air Lift (SAL) and Surface Parcel are slower options but can be more economical. SAL typically takes 15 to 20 days, while Surface Parcel can take 40 to 70 days. These methods might offer limited tracking visibility compared to Air Parcel, so it’s essential to choose based on your priorities for speed and tracking detail.
Knowing these differences helps you choose the best shipping method for your needs and manage your expectations.
China Post Delivery Times
The delivery time for China Post shipments can vary depending on several factors, including the type of service, destination country, and package dimensions. Here are some estimated delivery times for China Post services:
Air Mail: 7-20 business days
(epacket and China post package , Many sellers use this method to send packages)Registered Mail: 15-45 business days
(depend country and can’t track online .if you buy products don’t use it )Surface Mail: 30-60 days
(can’t track online. don’t suggest use it )China Post EMS: 3-7 business days
(similar like FedEx ,DHL )
Please note that these are estimated delivery times and may vary due to factors such as customs clearance, weather conditions, and traffic congestion.
Understanding Location Codes
When tracking your China Post package, you may come across location codes that indicate the current status and location of your package. Here are some common location codes:
PVG: Shanghai Pudong Airport
PEK: Beijing Capital International Airport
FOC: Fuzhou Changle International Airport
CAN: Guangzhou Baiyun International Airport
Office of Exchange: A sorting center where packages are processed and forwarded to their next destination.
Processing Center: A facility where packages are sorted and processed for delivery.
Delivery Office: The final destination where packages are delivered to the recipient.
These location codes can help you track the progress of your package and understand where it is in the delivery process.
Common Issues with China Post Tracking
While China Post tracking is generally reliable, users may encounter common issues that can cause anxiety and confusion. One frequent problem is the lack of updates on a parcel’s status. This doesn’t necessarily mean the package is lost; it could be due to delays in shipment information updating or the destination country’s postal service not providing timely updates.
China Post tracking problems can often be resolved by double-checking the tracking number and contacting customer service.
Another issue is entering the wrong tracking number, which can result in no tracking records appearing. Always double-check the number provided by the sender to avoid this problem. Additionally, if the tracking status shows ‘delivery failed’, it often indicates issues like a wrong address or the recipient not being available. In such cases, contacting the local courier or checking with neighbors can help resolve the issue.
If a package is marked ‘successfully delivered’ but hasn’t been received, it’s advisable to check your P.O. box, ask neighbors, or contact the courier for more details. Being aware of these common issues and how to address them can help you manage shipments more effectively and reduce stress.
Contacting China Post for Tracking Assistance
When encountering issues with tracking your China Post package, contacting their customer service can provide much-needed assistance. For domestic inquiries within China, the hotline number is 11185. For international callers, the contact number is +86 10 11185. This hotline offers support in English by pressing 8 when connected.
China Post customer service is available to help resolve any tracking issues you may encounter.
if you buy from online . i suggest you contact seller solve it . Because it will be more troublesome for you to contact China Post directly, the best practice is to contact the seller and let him figure it out, or send you the package again.
Official Website of China Post
To track your packages directly through the official China Post website, visit https://www.ems.com.cn/qps/yjcx/. The corporate website is located at www.chinapost.com.cn. The official website offers tracking services in both Chinese and English, making it accessible to a wide audience. By entering your China Post tracking number on the site, you can get real-time updates on your package’s status, ensuring you stay informed throughout the delivery process.
Tips for Efficient China Post Tracking
Efficiently tracking your China Post packages involves a few simple but crucial practices. Always double-check the accuracy of your tracking number to avoid errors that could impede tracking. A common mistake is entering the wrong number, leading to confusion and delays in obtaining tracking information.
Following these China Post tracking tips can help you stay informed about your package’s status.
Be aware that tracking information might not update in real-time due to delays in processing or updates from the destination country’s postal service. Patience is key, especially for international shipments that may take time to clear customs and reach their final destination.
Use the online support provided by China Post, which is available around the clock, for any tracking-related queries. By following these tips, you can ensure that you remain well-informed about your shipment’s status and avoid common tracking pitfalls.
Use of alternatives shipment delivery service
If you are not satisfied with China Post’s service, you can choose other alternative shipping companies with often faster timelines than China Post. For example, private line shipping, international express. For cost considerations, I would recommend private line shipping. In this way, the other party will give you a tracking number of the local service provider directly, and the delivery time is often only 7-12 days.
Tracking China Post Packages with USPS
When shipping from China to the U.S., China Post collaborates with USPS to ensure efficient delivery. China Post handles the initial stages of the package’s journey, including collection and transportation within China. Once the package arrives in the U.S., USPS takes over for the final delivery. This partnership between China Post and USPS allows for a seamless flow of packages across borders, ensuring that your shipment is managed efficiently from start to finish. By using the tracking number provided, you can monitor your package’s progress through both postal services, from dispatch in China to delivery in the U.S.
Resumen
Understanding and efficiently using China Post tracking can significantly enhance your shipping experience. By familiarizing yourself with the different types of tracking numbers, comprehending various tracking statuses, and knowing how to address common issues, you can stay on top of your shipments and reduce anxiety.
Remember, the key to successful tracking lies in using the right tools, being patient with updates, and knowing when and how to contact China Post for assistance. Armed with this knowledge, you can confidently manage your international shipments and ensure they reach their destinations smoothly.
Preguntas frecuentes
How can I track my China Post package?
To track your China Post package, simply enter your tracking number on the official China Post website or utilize authorized tracking tools. This will allow you to monitor your package’s status effectively.
What should I do if china post package not moving?
If there are no updates on your package, remain patient as delays may occur and check again later. Alternatively, you can contact seller let they help you solve it or let seller reship .
What does ‘In Transit’ status mean?
‘In Transit’ indicates that your package is currently on its way to the designated delivery location. This status confirms that the package is actively moving through the shipping process.
How do I contact China Post for tracking issues?
To resolve tracking issues with China Post, contact their hotline at 11185 if you are in China, or +86 10 11185 if you are calling from abroad, and press 8 for English assistance.
Why is my package marked ‘successfully delivered’ but not received?
Your package may have been delivered to a P.O. box or possibly a neighbor. It is advisable to check these locations and contact your local courier for further assistance.
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